The best-selling career advice book of all time, What Color is Your Parachute, recommends exactly this. The hope is that, deep down, people know what they really want. However, research shows that although self-reflection is useful, it only goes so far. You can probably think of times in your own life when you were excited about a holiday or party, but when it actually happened, it was just okay.
C M Patton Keywords doctor nurse conflict, employee conflict healthcare, hospital employee conflict, interpersonal conflict health care, physician nurse conflict Citation C M Patton.
Conflict in Health Care: The Internet Journal of Healthcare Administration. Abstract Direct patient contact health care employees such as physicians, nurses, and technologists work in complex, stressful environments that are prone to conflict.
Though some of this conflict may result in positive outcomes, much will have the opposite effect. Dysfunctional conflict has the potential to negatively affect the health care workplace on a variety of levels, including impacting the quality of patient care, employee job satisfaction, and employee wellbeing.
Therefore, it would behoove hospital managers to learn to recognize the precursors to conflict in order to prevent any ill effects. The purpose of this literature review is to offer an overview of the antecedents and effects of conflict among health care workers. Both positive and negative effects of conflict are addressed.
Also explored in this review are methods in which negative conflict can be adequately managed and resolved. Although there is no universal definition of conflict Cox, ; Katielidou et al.
As pleasant as it may seem at first glance, the total avoidance of conflict is more a fairytale than a realistic expectation. In fact, though there are multiple negative effects of conflict, there do also exist some benefits. This positive effect is often overlooked. Society tends to lend the term conflict a negative connotation.
For example, the word war is synonymous with conflict. Wars are often viewed as events to be avoided at all costs, yet organizational conflict will occur more frequently and is expected by wise leaders. Without conflict, problems develop. With chronic conflict, problems develop.
Maintaining a delicate balance is the responsibility of organizational leaders. Leaders of companies must inevitably face the issue of conflict in their workplaces.
Health care leaders are certainly not immune. This literature review will seek to answer key questions regarding conflict among direct patient contact health care workers, namely the following. The implications for further research and the future of the health care workplace regarding conflict will also be discussed.
Dynamics of Conflict Conflict is a complex behavior.Background: A vast number of published studies have suggested a link between job satisfaction levels and health. The sizes of the relationships reported vary widely.
Narrative overviews of this relationship have been published, but no systematic meta-analysis review has been conducted. Methods: A systematic review and meta . 26 Review of Related Literature and Studies in job satisfaction research, self-concept can serve as an independent variables only to a limited degree.
Literature Review: Job Satisfaction Page 2 Veldhoven ). These long work hours may be indicative of a strong commitment by clergy to their congregations and community.
Job satisfaction is the collection of feeling and beliefs that people have about their current job. People’s levels of degrees of job satisfaction can range from extreme satisfaction to extreme dissatisfaction. The full results of our literature survey into how to predict job satisfaction.
The Job Satisfaction Survey (JSS) is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction. This instrument is well established among the other job satisfaction scales.
In order to take the test, the participants are asked to respond to 36 items, or 4.